I've also had two treatments at Serenity and I have to say the professionalism and quality of service that I have received was phenomenal. Harp really tells you exactly what you need to know, she's very informative and good humored so you feel comfortable when you're there. The place is secluded and very clean and Harp is always focusing on keeping the facilities very hygienic.I've also had great results just from two hair removal treatments.This is the only place I would recommend friends to go!!!!
Really friendly and professional staff and I love that they offer so many different services! Definitely stop by, it's a few minutes walk from my house which is great as well!
I called the spa this morning to inquire about availability for a couple different services, typically when I book a "spa day" for myself I spend anywhere between $300-$500 on multiple services. I am shocked and baffled by the manor the receptionist answered my call, she was short, rude and hung up on me!!! How on earth do you expect to run a successful appointment based business with someone as inept as the individual who is answering the phones was today. I'm baffled, this person should not be dealing with the public. Dear business owner your competition down the street will be getting my hard earned pampering dollars today.
Serenity Salon and spa is great!!!! Harp is proffessional and really knows her laser treatments. Everything was clean and inviting! I have done my underarms and I am so happy with the results that i am going for my bikini and legs...there is no stopping me now!!! Not only are the treatments great but the after service touches that were added really made me happy with my decision.
The lady who attended to me was nice and did a good job. But the place seemed really dirty and unhygienic. Its a spa and i expect it to be spike and span but such poor poor maintenance. Wax everywhere on the floor, floor had pieces of stuff everywhere. I dont think i felt comfortable as the room has a huge window so anyone probably with a binoculars can see the process. So no, its not spa like at all, not peaceful or serene as its by the main road on hastings. Not sure if i recommend or return.
Serenity Salon & Spa Ltd is a Canadian Spa based in Burnaby, British Columbia. Serenity Salon & Spa Ltd is located at 5608 Hastings St, Burnaby, BC V5B 1R4, Canada.
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