This place is great for pedicures. It's clean and cozy, the staff is friendly and attentive and they do a fantastic job. The hot stone massage was amazing the pedicure was thorough and looks perfect. We will definitely be back. Thank you!
I went there yesterday only to have my nails hacked down to nothing only to be blamed for that by the person doing my nails. The pedicure was mediocre at best and I had to go elsewhere to have both the nails and the pedicure redone and fixed. What a waste of time and money.
As the son of Sculpture nails and Spa, we are truly sorry for the customer service problems. Although some other reviews have different opinions, we are focusing on the bad ones to make experience amazing. lol cya later , that grammar was hard!
I really loved and enjoyed my time here in the nail salon. The staff is friendly and kind. Anna did a great job on my nails, really happy I got it done here! I fully recommend this nail salon! Also based on customers Ive seen come in today, its always best to call ahead of time to book an appointment for they do get fully busy/booked! In addition if you book an appointment, make sure to come on time or even a bit early not half an hour late... because business is business... they get busy and get people coming in asking if they have an available slot... if you show up 30 mins late without calling in its an automatic no show... Its your fault not the staff!Overall thanks again so much Anna, happy with my nails!! PS... to the girl that left a review or comment below... she wasnt screaming at you in the store... she was trying to tell you why she couldnt help you right away and also letting you know she told you to be at the store by 12 not 1230! She asked and offered you kindly if you could wait so she could help you yet you said no. As you saw inside it was busy and us customers that made an appointment and arrived on time werent gonna get rushed to be finished just for you to get what you want! Also why were you so silent when she pointed out that she told you to come at 12, yet you arrived at 1230??? The problem and the one at fault is you... Stop blaming the staff!
TERRIBLE service!!! This is my first time at the salon. Tech (didnt get her name)was eating while doing my colour change. So unprofessional and unsanitary! When counfronted about this, she glared at me and started handling my hands and feet roughly. Then when I tried to consult with her about which other colour would match my nail theme, she snapped at me saying I dont know, its up to you! I was only asking for a recommendation and I totally got disrespected. At the end of the service she was still angry and very negative towards me. It was not a pleasant visit at all! Would NOT come back even if the massage chairs were nice.
Sculpture Nails & Spa is a Canadian Spa based in Burnaby, British Columbia. Sculpture Nails & Spa is located at 3787 Canada Way, Burnaby, BC V5G 1G5, Canada.
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