Absolutely love the care and passion that each vet here has for you and your fur family member. I've never been so happy or more comfortable in trusting someone else with my cats. They are here to help make sure your pet goes home healthy and happy, without the thought of ever over charging you. I brought 2 of my cats in as one developed an internal infection after delivering her kittens and another had an abscess form her back paw which worsened over night. They were back to normal in a matter of days once given what I needed to help fight the infections.They didn't even charge me for check ups afterwards as they wanted to ensure my girls were all healed, knowing I was short on funds.This is the only place I'd bring my animals for any of their needs. Thank you to every staff member that ensures the smiles stay on every face.
This is an incredible Animal Hospital. Finally a place where staff are friendly and polite, the Vet was so loving and kind towards our dog. It was quick and affordable. It's so nice going to a place that feels welcoming and like your not a bother to them like other places. Of course there's times where I'm sure it's busy and staff get overwhelmed and that's where we as pet owners have to be compassionate and understanding as well. We called ahead and made an appointment so that they knew we were coming by and so that we would for sure get in. We will definitely be bringing our dog Buddha back if we need services. Thanks Central City.
This clinic has gone downhill in terms of service and competence. It's not the fault of the staff at the front counter, but the owner/management. I've been a customer here for over 8 years and my dog requires specialized pancreatic medicine to digest her food (otherwise, big problems). I've had to re-explain my dog's requirement for special food and medicine at least 5 times just in the past year as this clinic seems to turnover staff constantly. The owner/manager does not seem to train new staff on medicines that it has historically kept in stock, and the new staff had no clue as to what the medicine did.Feel free to bring your pet here if you want to keep re-explaining your pet's health conditions to new staff every few months. I will be searching out better (or at the very least, decent) service from another clinic.
Took my 6 year old pup for a dental cleaning here. Hes never gotten cleaning done in his life and I was very VERY worried but everything went smooth, and the doctor was patient with me and was willing to answer any questions I had. They seem like a good reputable place because there were other dogs that were there for dental cleaning as well.. I will definitely come back in the future !
My cat developed Pyoderma bacterial skin infection after a standard spay surgery there, which required an emergency visit and strong antibiotics injection at an additional cost The vet appeared surprised that cat can develop Pyoderma infection, saying that he has only seen this infection in dogs before. 5 minute Google search shows that it affects both dogs and cats. What was described as a simple standard procedure by the staff turned into a nightmare for our family. The promised affordable cost of $50+ turned into $280 so far and we are not out of the woods yet! We will switch to another vet clinic.
Central City Animal Hospital is a Canadian Veterinary Care based in Burnaby, British Columbia. Central City Animal Hospital is located at 1-7834 6th St, Burnaby, BC V3N 3N2, Canada.
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