Dr. Hong takes his time to know your medical condition and seems genuinely interested in your well being instead of trying to rush you out after 5 minutes like my last doctor. Very happy with this clinic and has free parking to boot. What more can you ask.
They will never ever answer or return your phone calls. You can only make appointments in person.
This is the weirdest medical clinic I've ever been to or heard of. The reception staff are POLITE. They run ON TIME much of the time, or pretty darn close. And they go on acting as though this is all PERFECTLY NORMAL. And if you were wondering, yes, it's a real medical clinic with real medical doctors. (They're good doctors, but that's not really my point.) I have no explanation for any of this.
This clinic has the worst customer service and reception. It is nearly impossible to make an appointment. After trying to call 5 times throughout the day and leaving a vm with no call back, I had no choice but to go into a walk in clinic to talk about my results. Cornerstone, if youre listening, please implement an online appointment system on a website. At the least, please pick up the phone! It would greatly improve the experience of the patients. Also Dr.Hong is a nice doctor but is not open minded to holistic practices or finding the root cause of the symptoms. I would appreciate a doctor who is a bit more open minded.
Dr Emily Dong is great. I feel comfortable going to her with any concerns I have and she ensures the best treatment everytime for me. There's been many occasions where I've had last minute things come up and she's always been more than willing to try and help get me in as soon as possible everytime and the staff are super friendly and polite. Huge difference in comparison to other medical offices I have been to.
Cornerstone Medical Clinic is a Canadian Hospital based in Burnaby, British Columbia. Cornerstone Medical Clinic is located at 4367 Hastings St, Burnaby, BC V5C 2J7, Canada.
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